Despite the fact that the web hosting service provided by the different companies is virtually the same, each provider has got a personalized platform with its own modifications and ways to execute certain operations. This is the reason why, an information-packed knowledge base would be astonishingly useful both for people with zero practical experience and for technically seasoned users who will eventually learn how specific tasks are executed, but will lose some time meanwhile. The objective of such a knowledge base is to make the hosting service fast and easy to use, saving users both time and energy. The consequence is more pleased clients, as they can quickly find the info they desire, and a lot less work for the customer service staff members, because typically most of the questions and difficulties that clients have are already described in the knowledge base. In case the articles are written well and encompass more topics, you will be able to get to know more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Web Hosting

All web hosting that we offer include a comprehensive knowledge base where you can find all you may ever need to know about your hosting account. Regardless of whether you’re planning to set up a new MySQL database, to redirect a domain using an .htaccess config file or to create an email address on your desktop PC or cell phone, you can just check our help articles and all the info that you require will be there. When you visit a given section of your Hepsia Control Panel, you can see articles that are relevant to the features that you can access through it. In case you would like to check the entire article collection and get informed about all the functions that Hepsia is offering, or simply to read generic info about the web hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost best to encompass any problem that you could possibly come across, but if you don’t find the information that you want, you can always touch base with us, as our customer care team members are on duty 7 days a week.