A 99.9% Server Uptime
The main benefit of setting up your own web hosting system is that you don’t have to be worried about compatibility – you design a specific set of software applications in such a way as to work with a defined set of hardware parts. The final result is something even more stable and dependable, because there are fewer possible risks of failure. We’ve built our cloud hosting system atop tried and trusted hardware elements along with a seriously customized version of Security–Enhanced Linux so as to create an absolutely secure home for your own personal web sites.
That’s the reason why, with all our web hosting plans we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it’s essential to also set up your own network infrastructure. Because of this, we built a custom–configured internal network in each one of our datacenter facilities. Based on first–rate Juniper switches and routers, our internal network allows for amazingly fast data transmission rates and is fully redundant.
This way you will take advantage of a 99.9% network uptime in our US based data center, in our UK based data center, in our FI based data center, in our East Europe based data center as well as in our AU based data center, irrespective of which hosting solution you have selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re unsatisfied with our services, or if you consider them inadequate, or if you decide that you should have a VPS servers instead of a cloud hosting account – you will receive your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep total control over your domains even if you close your account with us.
24/7 Technical Support
We have conscientiously selected each member of our 24x7 support department to make sure that we can offer the best possible help desk service you can possibly get. Each one of our technicians has several years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. And they’re available 24x7x365 – you’ll be able to reach them whenever you want and they will reply to you ASAP.
Their average ticket response time is below twenty minutes, whilst with many other web hosting distributors you need to wait around for days. And we also offer you a 1–hour response time guarantee. No matter what happens, your questions will be replied to in under an hour.