1 hour ticket response
We are devoted to delivering a quick and proper answer to each ticket submitted by a user. Our skilled technical support engineers will review your inquiry and will offer you the most effective option. We offer a 1–hour response time guarantee for all client support tickets. In fact, our average support ticket response time has proved to be 20 minutes.
A Topflight Help Desk Support Service
We have a team of web hosting support experts who are eager to answer all your questions every time you need support. The vast majority of our customer service technicians have lots of years of experience in the web hosting arena, which means that you can always count on fast and detailed answers to your problems.
An Intuitive Help Section
Integrated into the Site Control Panel is an intuitive Help section, which includes various information sources. You can search through a constantly updated knowledge base featuring web hosting account administration articles and web site administration articles, check out our how–to video tutorials or have a glimpse at our F.A.Q. archive.